Extensive managed IT support from California to South Africa to Latin America with proven methods and technologies that are aligned with the best practices of businesses large and small.
Our specialists know the best practices for infrastructure support when it comes to end-users, servers and connectivity. With an IT assessment from us, you can be sure you’ll always meet your infrastructure demands when you need it most.
There are companies that have servers whose guarantees have been discontinued by the manufacturer, however they are still in functions which have a high level of criticality.
TBS4Latam has an additional insurance policy that benefits our customers:
- Certified Engineering
- Service Desk 7x24x365
- Availability of critical parts that are difficult to acquire.
- Processes aligned to the best industry practices according to PMI and ITIL
1 Preventive maintenance Spare parts provides a 7x24x365 service with an SLA of 4 to 8 hours (Resolution Time) since the incident is reported.
This insurance covers both the service and the spare parts necessary for the repair.
We offer to take Held Desk and Field Service work off your hands. With our ITIL compliant methodology, you can trust that your users are taken care of by our experts. Need your data center maintained? We offer:
- Simplified management for large data centers
- Assessment of practices for productivity and collaboration
- IT outsourcing and servicing
- Extensive data security
- Warranty extension to out-of-warranty equipment
All of this optimizes your IT spending and Increases the availability of your platform
Our experts keep your integrated technology optimized to your user specifications and can help manage any app development for smartphone integrations.